This agreement has been reached between “swap.app” Internet service for title units exchange, referred to hereinafter as Service, on the one hand, and the User, represented by the one who used services of Service - on the other hand.2. Set of terms.
2.1. Exchange of title units is an automated Internet service product, which is provided by Service and based on current terms.
2.3. Title unit is a standard unit of any payment system, which supports by electronic systems and indicates the rights corresponding to the agreement between the electronic payment system and its User.
These rules are considered organized due to public offer conditions, which are formed when creating the order by User and remained one of the main part of this agreement. The public offer refers to the displayed by Service information on the conditions for creating an Order. The main part of the public offer is actions committed by User when the Order formed and specifying his fine intentions to complete the transaction on the terms proposed by Service before Order will be completed. Time, date, and another Order parameters of are formed by Service automatically when Order creates completely. User has to accept the offer within 24 hours from the end of Order creation. The agreement takes effect at the moment of receipt of title units to Service account in the full size specified in Order that User creates. Transactions with title units are counted according to the rules, regulations, and format of electronic payment systems. Agreement is valid for a period from the creation of Order to its termination initiated by one of the parties.4. Subject of agreement.
Using technical methods, Service undertakes to exchange title units for monetary reward from User when that person has filled the data to Order. Service does this by selling title units to those persons who want to purchase these ones at the amount specified not lower than in the application submitted by User. Service undertakes to transfer funds to the account specified in Order. If profit arises during the exchange, it remains on the account of Service, as extra profit and premium for services.5. In addition to agreement.
5.1. If the account of Service receives an amount that differs from that specified in Order, Service makes a direct deposit transfer that corresponds to the actual receipt title signs. If this amount exceeds the amount specified in Order by more than 10%, Service terminates the agreement unilaterally and refunds to User's account less 2% (two percent) of the common payment amount, as well as for deduction of the relevant Payment system fee. Also, Service has the right to request evidence of title units transfer from User in the format required for this.
5.2. In case when Service doesn't send title units to the specified account of User within 2 hours, latter has the absolute right to demand termination of the agreement and cancel his application, thereby refund of title units to his account in full. The annulment of an agreement and refund of title units is being executed by Service in the event that the funds have not yet been transferred to User's specified account. In case of annulment of an agreement, refund of the electronic currency is made within 24 hours from the request for annulment of an agreement received by Service. If the delay arose through no fault of Service, it is not responsible for that.
5.3. If title units do not transfer from User to Service account within the specified period since the creation of Order by Customer, the agreement between the parties is terminated by Service on the one hand, because the agreement does not come into effect. The User may not be notified of this action. If title units transfer to Service account after the specified period, then such funds are transferred back to the User's account, with all fees expenses, associated with the transfer are deducted from these funds.
5.4. If there is a delay of transfer to account specified by User, through the fault of the payment system, Service is not responsible for damage resulting from a long receipt of funds. In this case, User must agree that all claims will be made against the payment system, and Service renders his assistance as far as possible within the pale of laws.
5.5. In case of falsifying communication flows or exerting influence in order to worsen Service operations, program code particularly, Order is suspended, and transferred funds are recalculated in accordance with the current agreement. If User does not agree with the recalculation, he has the absolute right to terminate the agreement and title units will be sent to the account specified by User's Order.
5.6. In the case of using the services of Service, User fully agrees with the fact that Service bears limited responsibility in accordance with current rules for received title units and does not provide with additional guarantees. User does not bear additional responsibility to Service respectively.
5.7. User undertakes to comply with the rules corresponding to the legislation, and also not to forge communication flows and not create obstacles to normal program code operations of Service.
5.8. Service is not responsible for damage and the consequences of false transfer of electronic currency if User specified incorrect details when submitting an Order.
5.9. In case when during the processing of Order, the rate of the created Order has changed by 1% or more Service recalculates the rate at the time of receipt of the cryptocurrency on the account, or refunds less 2% (two percent) of the transfer amount, excluding fees of the relevant Payment system (in USDT equivalent when fixing the rate at the request). REFUND AMOUNT CANNOT BE CALCULATED IN CRYPTOCURRENCY. If during the period of transfer confirmation, delays in transaction confirmations, the amount of Order will be recalculated at the exchange rate at the time the cryptocurrency came to the account, or a refund less 2% (two percent) of the transfer amount, as well as excluding the fee of the corresponding Payment system (in USDT equivalent at the time of fixing the rate for application). REFUND AMOUNT CANNOT BE CALCULATED IN CRYPTOCURRENCY.
5.10. If User paid Order, but due to circumstances wants to refuse an exchange, the refund occurs less 2% (two percent) of the transfer amount, as well as excluding the fee of the corresponding Payment system.
5.11. If Service tries to transfer Funds to the blocked User's bank card (account) due to the fact that the bank card (account) of User is in any kind of 'black list' or 'stop list' of the relevant Payment system or fiscal authority the state of which User is a resident, Service reserves the right to unilaterally refuse exchange and refund to User less 20% (twenty percent) of the current exchange.
5.12. Service has the right to cancel the operation in progress and return the title units entered by the User without explanations of the reasons.
5.13. Service is not responsible in cases where User accesses a fake website or a Telegram account that imitates the real address of Service website and its Telegram account ('mirror'). The actual address of Service website and its Telegram account are indicated on the official Service website https://swap.app.6. Unforeseen circumstances.
6.1. Within 24 hours after the exchange of title units completed, the Service makes warranty on the services provided, if any performance periods aren't provided.
6.2. If by force of circumstances the processing of the User's Order failed to comply with the terms of the agreement, the deadlines for fulfilling Order are postponed for the corresponding period of force majeure duration. Service is not responsible for overdue obligations.7. User accepts to process personal data provided for registration on the website, as well as during the verification procedure.
7.1. Personal data includes:
Last name and first name; e-mail; residence/citizenship; details of the used wallets; phone; data of the identity document; location address.
7.2. The processing of personal data means the recording, systematization, accumulation, storage, clarification (update, change), recovery, usage, transfer (distribution, provision, access), including cross-border, blocking, deletion, destruction of personal data not subject to special categories for the processing of which the written consent of User is required.
7.3. The processing of personal data is provided to fulfill the obligations of Parties in accordance with agreement, register User on the website, technical support, Order creation, services, the pendency of applications and claims, sending of informational and other messages to User's e-mail address.8. Form of agreement.
For cardholders from England, Germany, and United States, the conditions for the transfer of title units are extended for an indefinite period corresponding to complete verification of the cardholder's data. The funds are not subject to any operations during the entire period and keep at the account of Service in full.10. Claims and disputes.
Claims under this agreement are admitted by Service through e-mail in which User indicates the core of a subject. This letter is sent to the e-mail address of Service indicated on the website.11. Execution of exchange
11.1. It is forbidden to interact with Service to make illegal and fraudulent actions using trading platforms / services / exchanges, illegal actions on the darknet deliberately. If such exchanges are identified, Service will confiscate the funds received until the circumstances are clarified. When concluding this agreement, User undertakes to comply with these requirements and in the event of fraud to bear criminal liability established by law at the moment.
11.2. If it is impossible to fulfill Order automatically, due to circumstances beyond the control of Service, like a lack of communication, lack of transfer funds, or false data of User, the funds are credited to the account within the next 24 hours or refund to User less fee.
11.3 Service has the right to provide information about the transfer of electronic currency to law enforcement agencies, the administration of payment systems, as well as victims of illegal actions who have suffered as a result of fraud proven by judicial authorities at a moment's notice.
11.4. User to submit all documents proving his identity in case of suspicion of fraud and money laundering. Prerequisite: documents are provided by User with the contact information (e-mail) specified when creating an exchange Order. Other sources of information are not accepted for consideration.
11.5. User undertakes not to interfere with the operation of Service and not damage its software and hardware, and to transmit accurate information to ensure that the Service fulfills all the terms of the agreement.
11.6. The sender and the recipient of transfer must be the single person. Using Service, transfers to third parties are strictly prohibited.
11.7. The service is not responsible for transactions that were erroneously sent beyond the Order whose owners did not apply for a refund/payment within 30 calendar days. At the same time, Service to dispose of any funds transferred to the account of Service without Order creating to one's discretion.
Service has the right to refuse to conclude a contract and execute an application, and without giving any reason. This clause applies to any client.13. Legislation.
The service is located in Republic of Georgia. In accordance with the current legislative regulation, activities on the civil circulation of cryptocurrency are not prohibited by law in Georgia.